No need to find the closest clinic and drive a stressed pet through traffic. A Lumora Vet veterinarian comes to your house, apartment or cluster in Jakarta, Tangerang, Depok, Bekasi and Bogor. Message us on WhatsApp in English, send your location, and our team confirms the area and the schedule.
When people search for the nearest vet, what they usually want is simple: someone who can examine their pet soon, without a long trip that frightens it. Lumora Vet turns that around. Instead of you travelling to the closest clinic, the vet travels to your house, apartment or cluster.
We cover the whole of Greater Jakarta (Jabodetabek): all five Jakarta municipalities, Tangerang and South Tangerang, Depok, Bekasi and Bogor. Sixty-eight neighbourhoods have their own guide page below, and the areas around them can be reached too. So the question is no longer how close the nearest clinic is, but whether your address is on our visiting route, and one WhatsApp message answers that.
An examination at home also gives a more honest picture of your pet's health. A cat that panics in a waiting room often hides its symptoms, its breathing and heart rate rise, and it is hard to handle. At home the vet sees the animal calm, and sees its surroundings too: the food bowl, litter box, cage and daily habits that often point to the cause of an illness.
Four steps, all on WhatsApp.
Send your home location on WhatsApp and tell us the type of pet and what is wrong.
Our team confirms your address is covered and offers a visit time, including same-day visits for urgent cases when the schedule allows.
The cost depends on distance and on what your pet needs. You receive an estimate before the vet sets off, so there are no surprises.
The vet brings the examination equipment and stays reachable on WhatsApp after the visit.
Every city below is covered, including the neighbourhoods around the ones listed.
Garden houses, busy lanes and apartment towers from Tebet to Jagakarsa.
Wide residential districts from Rawamangun and Jatinegara to Cibubur.
Puri and Kebon Jeruk estates through to Kembangan and Kalideres.
PIK, Pluit, Kelapa Gading and Sunter, with many apartments and clusters.
Menteng, Cikini, Kemayoran and the central city apartments.
Gading Serpong, Lippo Karawaci, Cipondoh and Ciledug.
BSD City, Bintaro, Alam Sutera and Serpong through to Pamulang.
Margonda, Juanda, Cinere and Sawangan through to Cimanggis.
Bekasi Barat, Harapan Indah, Jatiasih and Pondok Gede out to Cikarang.
Bogor city, Sentul, Cibinong, Cileungsi and the Puncak area.
Your neighbourhood is not listed? These are only the areas with their own guide page, not the limit of where we go. Share your location and our team will tell you whether a visit is possible.
Cat and dog vaccinations, always after a full physical check.
Vomiting, diarrhoea, poor appetite, wounds, limping and other everyday problems.
A face-to-face consultation at home about symptoms, care and any questions about your pet.
Fluids for pets that are weak or not drinking enough, given at home.
Wound checks, recovery care and monitoring for older pets.
Rabbits, hamsters, sugar gliders, hedgehogs, birds and reptiles.
Read more →A peaceful goodbye at home, with the family present.
Read more →Collection from your home and a respectful cremation.
Read more →Lumora Vet makes home visits every day, but we are not a 24-hour emergency service. If your pet is unconscious, struggling to breathe, having a long seizure, bleeding heavily, or is a male cat that cannot pass urine at all, go straight to the nearest 24-hour clinic or animal hospital. Message us at any time and we will help point you in the right direction; follow-up checks can then be done at home once your pet is stable.
Yes. Lumora Vet visits houses, apartments and gated clusters across Greater Jakarta every day. Share your location on WhatsApp and our team will confirm that your address is covered and offer a visit time.
Yes. Our WhatsApp chat and the consultation with the vet during the visit can both be in English, so you do not need anyone to translate for you.
Often, yes. The list on this page shows the neighbourhoods that have their own guide page; it is not the limit of where we go. Send your location and our team will tell you whether a visit is possible.
Yes. The visit fee depends on distance as well as on the examination and treatment your pet needs. That is why we do not publish one fixed price; you receive an estimate on WhatsApp before the vet sets off.
It depends on distance and on that day's schedule. For pets that need to be seen quickly we try to arrange a same-day visit, and the expected arrival time is confirmed when the visit is booked. Emergencies should still go to the nearest 24-hour clinic.
Cats and dogs, as well as exotic pets such as rabbits, hamsters, sugar gliders, hedgehogs, birds and reptiles. If you have several pets, mention it at the start so enough time is planned.
For serious signs such as unconsciousness, severe breathing difficulty, long seizures or heavy bleeding, take your pet to the nearest 24-hour clinic or animal hospital straight away; do not wait for a home visit. Once your pet is stable, follow-up care can be done at home with us.
Send your location now, in English or Indonesian. Our team replies on WhatsApp and offers a visit time straight away.
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