Serving BSD City, Foresta, De Park, Nava Park, and out to Serpong, Pagedangan, and Cisauk. The vet comes straight to your home — no need to bring your pet to a clinic.
Lumora Vet regularly visits homes across BSD City and the surrounding Serpong area — from residential clusters to apartment towers — for routine care, sudden symptoms, and everything in between.
Areas we regularly serve around BSD City:
Not sure if your specific address is covered? Message us on WhatsApp with your area name — we usually reply within minutes.
BSD City is a planned township laid out with parks, lakes and walking paths between dozens of clusters. Areas such as Foresta, De Park, Nava Park and The Icon are known for homes inside gated clusters, while Pagedangan and Cisauk to the west keep growing with new estates. Many families walk their dogs in the green spaces every morning or evening, and fully indoor pedigree cats are common too.
Distances inside BSD are considerable, and main roads near AEON Mall BSD City or ICE BSD get busy at weekends and during big events. Calling a vet to your home spares your pet a long car ride. Most clusters check visitors at the gate, so register the vet's arrival with security or through your estate's app if your cluster uses one, then send a share location from home.
BSD City spans two administrations. Its largest part is in Serpong district, South Tangerang, while the western side, which keeps growing with new clusters, belongs to Pagedangan and Cisauk districts in Tangerang Regency. To the north, BSD joins Alam Sutera and Gading Serpong. We cover all of it.
During the visit the vet carries out a full physical examination: temperature, heart and breathing, hydration, mouth and teeth, ears, eyes, skin and a feel of the abdomen. Vaccinations, IV fluid therapy, minor wound care, post-operative check-ups, and faecal or skin and hair sampling can all be done at home.
Tests that need special equipment are referred: ultrasound and X-rays to a partner facility, eye problems that need a specialist examination to a veterinary eye specialist, and rabbit dental work that requires sedation to a suitable facility. The vet explains why and what happens next.
Severe breathing difficulty, seizures that do not stop, heavy bleeding, unconsciousness, suspected poisoning, or a male cat that cannot pass any urine need the nearest 24-hour clinic or animal hospital straight away. Do not wait for a home visit. Once your pet is stable, follow-up care can be done at home with us.
Three simple steps via WhatsApp.
Tell us your location in the BSD/Serpong area and describe what your pet needs.
We agree on a visit time that works best for you.
The vet arrives fully equipped and takes care of your pet right at home.
Yes. You can message us on WhatsApp in English, and the consultation with the vet during the home visit in BSD City can be in English too, so you do not need anyone to translate.
Pagedangan and Cisauk are listed on this page. Send a share location via WhatsApp with your estate or cluster name, and our team will confirm a visit time.
An adult who knows the animal, can hold it and can answer the vet's questions needs to be at home. Let your cluster security know about the visit, and make sure you can be reached by phone in case the vet needs more information.
Both. Most of BSD City is in Serpong district, South Tangerang, while its western side belongs to Pagedangan and Cisauk districts in Tangerang Regency. For our service the boundary makes no difference: share your location and cluster name.
Ears that are often wet become inflamed easily, so dry them after water play and watch for head shaking or a smell from the ears. Do not let your dog drink lake water, and check for ticks between the toes and behind the ears after park visits.
For routine cases, visits can usually be scheduled the same day or the next. For cases needing urgent attention, we aim to come as quickly as possible.
Yes. We serve cats, dogs, rabbits, reptiles, birds, and other exotic pets throughout BSD City and Serpong.
Send a message now, and our team will reply within minutes.
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Lumora Vet